Summary/Objective 
Title Specialists handle information regarding motor vehicle registration and processes legal and other state-required documents. Employee processes incoming and outbound titles in an efficient and accurate manner. This candidate must be administratively adept and organized with handling files and maintaining documents. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times. This role operates fully onsite in our Spartanburg, SC office.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Maintain and develop knowledge of State laws and regulations as related to vehicle tag and title practices
•Verify accuracy of title and lien documents received (Vehicle Identification Number, Registered Owner Name(s), Lien Holder Name/Address, Vehicle Description and Odometer Reading
•Enters alphabetic, numeric, or symbolic data from source documents into computer, using keyboard or scanner and following format displayed on screen
•Ability to process data into our system and onto state agency forms for processing a repossession title.
•Researching and responding to title questions, problems or errors
•Maintains a professional appearance and maintains all working area conditions and equipment to ensure they are within standards for cleanliness, proper maintenance and safety
•Shares ideas and best practices to drive efficiencies
•Ability to prioritize work and meet deadlines
•Knowledgeable with Word, Excel, Adobe Reader and other Microsoft Products.
•Other duties as assigned

Qualifications
•High School Diploma or GED
•Previous experience at a car dealership, auction or title agency is preferred
•Adept at navigating various computer applications
•Strong work ethic and willingness to learn
•Ability to work independently and in a team environment
•Strong customer service and communication skills both written and verbal
•Proven ability to multi-task
•Strong attention to detail
•Ability to deal tactfully with the public and co-workers
•Must be able to perform basic mathematical computations

Supervisory Responsibility
This position has no supervisory responsibilities.


Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. or 12 pm to 9 pm with occasional weekends.

Travel
No travel is expected for this position.

California Privacy Notice

"As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice."

EEO Statement 
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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