Why work for American Credit Acceptance?
At American Credit Acceptance (ACA), we are building a company that will stand the test of time. We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative while aspiring to help our customers improve their credit. Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development.

We seek a VP, Operations who will establish and support our long-term growth, shaping our future and our people. In this position you will maximize loan performance by leading originations activities, such as funding and underwriting auto loans.

Role and Responsibilities:
The VP, Operations will establish, lead, and cultivate a positive team environment, build culture through our Guiding Principles, exceed goals, drive continuous improvement and provide ongoing guidance and career development opportunities. The ideal individual will engage with executive leadership to report on performance and proactively recommend improvements as well as work with leaders from other sites to streamline process when applicable.

Qualifications

Experience, Knowledge and Education:
• 10+ years of experience in a Service Operations Environment
• 5+ years of experience with people management and leadership

Supervisory Responsibility
This position will supervise a team of Specialists, Supervisors, and Managers.

Work Schedule and Travel
This is a full-time position with a work schedule of Monday – Friday with some schedule variations as needed. This position will require up to 10% travel.

EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.