American Credit Acceptance

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Job Locations US-SC-Spartanburg
Posted Date 4 hours ago(2/1/2023 4:32 PM)
Summary/Objective As a Servicing Specialist you will be initiating customer contact and act as liaisons between businesses and customers to process payments and resolve outstanding balances. These responsibilities include developing payment plans, locating debtors to begin the recovery process, and negotiating debt payments. In this position you will spend approximately 80% of your time handling potentially 200 calls each day.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. - Resolve delinquent accounts by utilizing a variety of collections techniques - Perform 150 contact attempts in addition to inbound calls, with an average of 50 conversations daily - Work with the customer to get their car payment made and in an acceptable standing - Perform skip-tracing to find additional customer contact information as needed - Document information from various sources within the company’s computer systems - Use auto-dial system to initiate customer contact - Assist on special projects, work on composing written documents, and perform collateral analysis as needed - Other duties as assigned   Qualifications - 1+ years of Collections, Customer Service, or Sales experience is preferred - Proven track record of successful collections or relevant experience a plus - High School Diploma or GED - Excellent problem solver with ability to efficiently prioritize and multi-task - Adept at navigating various computer applications - Strong attention to detail - Comfortable working in a fast-paced environment - Excellent written and verbal communication skills - Coachable and receptive to feedback with a desire to learn and grow skillset   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.     #LI-SA1
ID
2023-3860
Job Locations US-CA-San Diego
Posted Date 1 day ago(1/31/2023 10:43 AM)
Summary/Objective  The Regional Development Specialist I will prospect, develop, and maintain profitable, quality lending relationships with dealer partners by phone and regular in person visits. This position will grow the business by demonstrating value to all Dealer Management, which requires thorough knowledge of program capabilities and ability to learn industry specifics quickly while meeting sales goals and travel demands.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   - Manage and maintain a territory of existing client dealer relationships on an as needed basis - Execute a prospecting plan to grow existing client dealer base within a defined market - Demonstrate the value and benefits of ACA’s Point of Sale (POS) program - Properly explain the loan documentation process for the client dealer - Define and manage the process for receiving/collecting auto loan application information from client dealer - Maintain and present a professional image both via telephone and in-person - Quickly identify negative trends or potential issues within the loan application process and know when to escalate  - Stay abreast of competitive intelligence, understand competitor program strength/weaknesses and effectiveness, and solicit client dealer feedback - Remain flexible to adapt to changes quickly based on business/territory needs - Perform other tasks as assigned   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of sales and finance experience - Bachelor’s degree in marketing, sales, or business is preferred - Proficient computer skills including working knowledge of Microsoft applications - Dynamics CRM experience preferred but not required  - Must have the ability to handle multiple tasks and prioritize effectively  - Must have the ability to solve problems, digest and apply information, learn new skills, and think critically - Excellent written and verbal communication skills  - Comfortability presenting information both over the phone and in-person  - Able to work in fast-paced, self-directed entrepreneurial environment - Excellent time management skills, highly energetic, and self-motivated - Ability to clearly communicate and sell program features and benefits - Ability to quickly assess dealer needs, identify issues, and know when to escalate Salary: $45,000.00 - $55,000.00 per year   Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance Supervisory Responsibility This position has no supervisory responsibilities   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement  ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.   ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2023-3859
Job Locations US-SC-Spartanburg
Posted Date 6 days ago(1/26/2023 3:00 PM)
Summary/Objective   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. - Support the development and implementation of security policies and procedures. - Monitor security systems such as firewall, intrusion detection, and EDR. - Audit processes and systems. - Document, communicate and follow-up. - Perform security risk assessments and vulnerability assessments. - Identify and analyze security incidents and provide recommendations for resolution. - Stay current with emerging security threats and technologies. - Act as a point of contact for security-related incidents and assist in incident response. - Provide Key Performance Indicators. - Work closely with other departments. - Automate repetitive tasks through scripting. - Perform other security related tasks.     Qualifications - Strong networking fundamentals (TCP/IP). - Strong system architecture fundamentals (Windows, Linux). - Performance-driven. - Able to assimilate new technologies and concepts quickly. - Proficiency in Microsoft Office Suite, particularly in Excel and PowerPoint. - Understanding of Information Security best practices. - Solid oral and written communication skills. - Solid collaboration skills. - Ability to work well in a team environment. - Strong time management and organizational skills. - knowledge of Python and PowerShell is a plus.   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.       #LI-HA1
ID
2023-3858
Job Locations US-SC-Spartanburg
Posted Date 6 days ago(1/26/2023 2:45 PM)
Summary/Objective   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. - Oversee the managed security service provider (MSSP) and ensure that the security operations center is meeting the organization's requirements. - Support the development and implementation of security policies and procedures. - Audit processes and systems. - Continuously learn about new security attacks and threats. - Document, communicate and follow-up. - Perform security risk assessments and vulnerability assessments. - Identify and analyze security incidents and provide recommendations for resolution. - Stay current with emerging security threats and technologies. - Act as a point of contact for security-related incidents and assist in incident response. - Work closely with other departments. - Create and maintain reports, alerts, and dashboards with Splunk. - Provide Key Performance Indicators. - Configure and deploy the EDR system, including setting up policies, rules, and alerts. - Monitor and manage EDR alerts, including triaging and investigating potential threats. - Provide support to the organization on EDR related issues, including troubleshooting and resolving problems. - Keep the EDR system updated with the latest threat intelligence and patches. - Work with other security teams to ensure that the EDR system is integrated with other security tools and solutions. - Perform other security related tasks.     Qualifications - Minimum of 5 years of experience in cybersecurity or IT/CyberSecurity customer support and troubleshooting - Excellent communication and interpersonal skills - Able to assimilate new technologies and concepts quickly. - Strong analytical and problem-solving skills - Strong time management and organizational skills. - Good understanding of security technologies and best practices. - Performance-driven. - Able to handle multiple projects at once. - Proficiency in Microsoft Office Suite, particularly in Excel and PowerPoint. - Transversal management skills - Solid collaboration skills. - Ability to work well in a team environment. - BS/BA degree in Computer Science, Information Systems or related field or 5 years in related experience. - Experience as a SOC Manager is a plus. - CISSP, CISM, or similar certification is a plus. - Knowledge of AWS and Azure cloud security services is a plus - Knowledge on the MITRE Att&ck framework is a plus.   Supervisory Responsibility This position has no direct supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.        #LI-HA1
ID
2023-3857
Job Locations US-SC-Spartanburg
Posted Date 6 days ago(1/26/2023 2:29 PM)
Summary/Objective The Information Security GRC Manager will manage the Governance, Risk and Compliance function within Information Security depratment. Responsible for design, implementation, and maintenance of policies, controls and procedures to ensure the effectiveness of the Information Security Program . The Information Security GRC Manager will work closely with business and technical systems owners across the company in ensuring the security administration and protection of information assets including data, systems, databases, networks, and other resources.     Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Provide oversight and accountability of GRC controls within the Information Security Program. - Manages the recertification process for areas under the perview of Information Security Program. - Ensure security risks are identified, quantified and transparent in reporting risks via Risk Register. - InfoSec currently leverages the FAIR methodology to build risk models/scenraios to provide a more focused quantitative analysis of risk. - Implementing and enforcing information security policies - Review all application projects impacting ACA’s security risk posture - Assist Internal Audit with identifying the appropriate level of security controls for ACA - Ensure employees follow established information security policies and procedures   Qualifications - 4+ years in business architecture, project management, reengineering, IT consulting, technical auditing or other relevant experience - Experience with auto finance and collections preferred - BA required; MBA, MIS or other relevant post-graduate degree preferred. - 7+ years post-college work experience - Ability to drive execution of aggressive goals through effective planning, prioritization, resource management and follow through - Proven track record of building influential relationships with internal customers; ability to influence across departmental lines without direct authority. - Ability to think strategically and identify and understand business needs and translate into strategic direction, plans and solutions. - Experience working with business process reengineering and technical security solutioning; experience working on project teams bringing together both business & security concepts. Capable of explaining technical concepts to a non-technical audience. - Superior verbal and written communication skills, including ability to tailor communications based on audience. - Experience leading people with demonstrated ability to attract, develop, motivate and retain talent - Proficiency in interpreting financial results and business data to identify opportunities and risks Supervisory Responsibility This position has supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday.  The daily schedule may vary from 8 am to 5 pm or 9 am to 6 pm.  Hours may vary or exceed 40 in any given week depending on the needs of the business.   Travel This position requires up to 15% travel.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.      #LI-HA1
ID
2023-3856
Job Locations US-SC-Spartanburg
Posted Date 1 week ago(1/24/2023 3:18 PM)
Summary/Objective Are you passionate about technology and business, and ready to learn what it takes to help a private, fast-growing company innovate and execute in the fintech space? Join our team as a UI/UX designer to help us develop state of the art solutions. You will need knowledge of Figma and design psychology. We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the user experience are optimized and improved for usability, usefulness and exceptional visual design. A successful candidate will have passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. Qualifications - Knowledge of and demonstrable delivery of UI/UX design experience for digital products or services - Experience creating storyboards and website mapping - A portfolio of UI/UX design work for web and mobile platforms - Working knowledge of Figma and/or Adobe Creative Suite, Sketch, InVision, HTML, CSS (SCSS), Design Systems - Knowledge of and experience in customer/user interview best practices - Excellent interpersonal communication skills - Ability to discuss and explain design options to both technology teams and business partners - Knowledge of Usability Factors in Human Computer Interaction - Prefer a bachelor’s degree or higher, in UI/UX design or related discipline - 1 – 2 years of business experience as a designer/intern designer Supervisory Responsibility - Understanding the business user experience through interviews, shadowing and basic business acumen - Reviewing our digital asset suite and determining ways to improve overall experience - Conceptualizing the design strategy for the company technology assets - Developing prototypes with product managers to help business and engineers to visualize potential designs for end products - Work across multiple scrum teams to deliver software solutions by providing the simplest, most efficient designs to meet business experience needs - Product high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes - Conduct partner/customer interviews to understand how they perform their daily tasks to enhance the overall experience - Designing UI elements and tools such as navigation, search features, tabs, and widgets for our digital assets - Provide advice and guidance on the implementation of UX methodologies and testing across multiple scrum teams   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.    #LI-HA1  
ID
2023-3855
Job Locations US-SC-Spartanburg
Posted Date 1 week ago(1/24/2023 3:14 PM)
Summary/Objective   Essential Functions The Manager, Digital Product will be responsible for strategy, planning, implementation and full lifecycle management and delivery of multiple related products. The Manager, Digital Product will also be responsible for coaching and mentoring other digital product team members. The Manager, Digital Product has responsibility for optimizing the quality and performance of assigned products and IT delivery teams. The successful candidate will uncover key insights and develop objective driven product strategies to enhance the value provided to internal, B2B and end customer relationships.    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. - Develop overall goals and lead/lag indicators for assigned products and development teams  - Develop strategic roadmap for assigned products - Prioritize new products, projects, and features based on return on investment (ROI) analysis, customer feedback/data and strategic need  - Mentor and train other digital product team members and identify culture improvements for the team  - Work with and influence dependent product teams to ensure timelines and dependencies are satisfied  - Instill a culture of agility. Implement Agile and Scrum principles and processes to accomplish the goals of assigned product teams  - Determine when the team should prioritize production stability and scalability work vs. new development work  - Create a DevOps team culture that values frequent deployments, product stability (compliance, security, and production uptime), and increased innovation output  - The ideal candidate can quickly learn the business, determine improvement opportunities, perform research to identify the best technology solution, and deploy the solution to production  - Can distinguish between opportunities that should be rapidly deployed in a POC model to test hypothesis/assumption vs. determining criteria and approach to deploy an MVP to production      Qualifications - Bachelor’s degree or higher in Business Administration strongly preferred or a related discipline with at least 8 years of experience - 3+ years of Scrum/Agile experience - Proven ability to effectively lead scrum teams by facilitating meetings and stand-ups, tracking milestones, ensuring deliverables are met, communicating with key stakeholders, identifying impediments, resolving issues, and documenting progress - 8+ years’ experience working with IT products in product management  - Preferred experience delivering solutions with eCommerce, digital customer engagement, data science, custom applications, and/or COTS products  - Demonstrated ability to bring POCs to market in 2-8 weeks from idea to initial deployment  - Demonstrated ability to scale products to an expanded user base and support new business growth  - Experience coaching and mentoring contributors within a high-functioning team  - Has good judgment to navigate product decisions  - Is relentlessly focused on business value and is a thought leader within a business area or customer experience  - Track record of building strong relationships with business and technology partners and uses influence to achieve outcomes  - Experience instilling a culture of innovation, execution, collaboration and accountability.      Supervisory Responsibility This position does not have supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel This position may require limited travel.    EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-HA1  
ID
2023-3854
Job Locations US-ID-Boise
Posted Date 1 week ago(1/23/2023 11:46 AM)
About ACA: - We are a fast-paced, entrepreneurial company that has delivered excellent profitability, regulatory rigor and over 20% annualized growth since our inception in 2007   - Headquartered in Spartanburg, SC with offices in Atlanta, GA and Boise, ID  - We believe the key to our continued success and growth is our ability to hire, onboard, and develop highly talented people - We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative. - We provide customers with an opportunity to improve their current credit standing where they no longer need us. - Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development. - We offer a comprehensive benefits package in addition to paid time off to volunteer, reimbursements to participate in 5Ks and a tuition reimbursement program.   About this role: - This role assesses customer credit profiles in accordance with loan structure characteristics and will work alongside dealer partners to educate and put together loan decisions - Partnership and teamwork between our Sales, Underwriting and Funding Teams differentiates the service and experience we are able to provide the car dealership and customer - We are relentless in our pursuit to get better every day and look for people that can help us do that   Click here to see what a current team member has to share about being an Underwriter on the ACA team!   Ideal candidate qualifications:   - 2+ years of experience in a sales or customer facing role - Exceptional interpersonal, verbal and written communication skills - Be able to maintain composure and multitask in a fast-paced environment - Demonstrate an outgoing personality with the ability to build relationships and establish trust among clients - Must possess the ability to solve problems, digest and apply information, learn new skills, and think critically - Must possess the ability to utilize Internet browsers and common desktop applications such as email and word processing programs ACA’s Guiding Principles: To be successful in this role, you will need to demonstrate the characteristics our Guiding Principles: Integrity- Conduct all business in an honest, forthright, and ethical manner. Partnership- Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities. Humility- Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn and grown from our mistakes. Principled Entrepreneurship- Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results. Initiative- decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies. Fulfillment- Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team, and find purpose in the positive impact we have on our business, family, and community.     EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-MR1
ID
2023-3851
Job Locations US-SC-Spartanburg
Posted Date 1 week ago(1/23/2023 11:39 AM)
Overview The Process Improvement Analyst - Developer is responsible to document and map current and future state business processes at ACA and perform developer responsibilities. The Process Improvement Analyst will work with multiple functional groups across ACA, ensuring process documentation is built with consistent templates and methodology across ACA and proper documentation controls are put into place.   Responsibilities • Ensure existing current state documentation for all servicing related processes is complete. Consolidate all process related documents from various functions including Training, Ops, Compliance etc • Capture pain points related to efficiencies and errors etc. with current state processes. • Participate in brainstorming sessions around process improvement on current state processes. • Make recommendations towards future state processes engaging with various business functions to verify new process will solve current state pain points • Document future state processes for all servicing related processes. • Support Servicing Strategy group on project execution (e.g. reports) • Capture any business requirements for Spectrum enhancements (e.g. interfaces, letter templates, workflows, work queues) Qualifications • Bachelor’s Degree • Professional experience in Process Mapping and Documentation. • Ability to document in detail and accurately business processes • Experience with creating documentation related to processes, including flow charts, swimlane diagrams, procedural and policy documents. • Demonstrated excellence in working effectively as an individual and as part of a team • Ability to multi-task and work in a deadline driven environment • Excellent interpersonal, written, and verbal communication skills Supervisory Responsibility This position has no supervisory responsibilities. Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed. Travel This position will require up to 10% travel. EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS. #LI-AB1
ID
2023-3850
Job Locations US-Spartanburg
Posted Date 1 week ago(1/23/2023 12:36 PM)
Manager, Talent Acquisition   Are you ready to advance your career and flex your leadership skills with a rapidly growing company? As a Talent Acquisition Manager, you will lead a team of recruiting professionals, providing direct supervision, hiring, training, and performance coaching. You will work with HR and business leaders as well as cross-functional teams to develop enterprise recruiting and sourcing strategies to support our company goals.   American Credit Acceptance (ACA) is a national indirect auto finance company that partners with the nation’s largest auto groups to empower the emerging credit consumer to purchase reliable and affordable transportation. This role will be a leading contributor to our organization’s success, as you will help to ensure the right people are in the right roles in order to drive our company forward.    What You’ll Do   - Lead and develop a team of Corporate Recruiters with the end goal of identifying and delivering highly qualified talent that will be positioned for success within the organization. - Lead the execution of recruitment strategy for multiple areas of the business. - Partner with other HR leaders to develop processes and champion change for new initiatives. - Contribute to projects that may include but are not limited to job posting optimization, technology enhancement, recruiting marketing channel development, job board procurement, on-campus recruitment planning, etc. - Create and maintain feedback loops with hiring leaders to constantly learn and adapt recruitment strategies.  - Become the subject matter expert in the day to day process of talent acquisition. Learning, developing and coaching team on efficiencies and best practices. - Manage and enhance the recruitment life-cycle, seeking efficiencies in all steps of the process including initial assessments, interviews, and offers. - Provide recruitment counsel, guidance and top-notch customer service to hiring managers and HR professionals. What You Bring   - 5+ years of experience in Talent Acquisition - 2+ years of experience managing a team of recruiters in either operational or corporate functions - Extensive Applicant Tracking System experience - Experience in managing and enhancing talent acquisition process work flows - Strong business analytical skills with experience in data analysis tools - Experience with social media recruitment tools such as LinkedIn Recruiter - Mature decision-making skills and sound judgment - Proven experience creating, maintaining and promoting an excellent employer brand - Strong communication skills (verbal and written), Leadership skills and an understanding of Sales and Marketing practices as it relates to Talent Acquisition - Ability to creatively solve problems - College degree or comparable experience   Supervisory Responsibility This position will manage a team of Corporate Recruiters and HR Coordinator(s).   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   American Credit Acceptance is an equal opportunity employer.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-KM1
ID
2023-3849
Job Locations US-SC-Spartanburg
Posted Date 2 weeks ago(1/20/2023 3:43 PM)
Summary/Objective The Cash Analyst will review all daily wires, bank account transfers, and ACH transactions in accounting system and process for settlement..  This position is also responsible for preparing and/or assisting the Manager, Cash Processing & Cash Management in reconciling previous day account activity, recording actual cash disbursements in Cash Position application, and providing cash positioning information to assist in cash borrowing.  The Cash Analyst will provide support to the Controllership, Spartan Financial Partners, and the Cash Management team.    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Daily review and processing of fraud filter items attempting to debit bank account(s).  Ensure approvals for fraud filter items are in accordance w/ company policies and procedures. - Monitor cash transactions in bank accounts to ensure balanced accounts. - Review daily wires, waterfalls, bulk purchases, ACH, and bank account transfers in accounting system for appropriate documentation and approval for settlement. - Work directly with Spartan Financial Partners for timely disbursements of waterfalls and transactional disbursements. - Daily data entry for Spartan Financial Partner principal/interest (waterfall) payments.Ensure movement of funds are reasonable and within current policies and procedures. - Provide cash transaction confirmations to the appropriate departments next day. - Assist in maintaining accuracy of all cash transaction request forms and cash management templates. - Ability to share responsibilities with all Cash Management staff in reviewing previous day cash flow and recording any actual cash disbursements to provide cash positioning information to assist in cash borrowing. - Regular record retention of documentation supporting bank transactions. - Perform other tasks as assigned.   Qualifications - 2+ years of experience working in an accounting or banking environment. - 1+ years of experience with Treasury or Cash Management position is preferred. - Very strong attention to detail & accuracy required. - Deadline oriented for high volume operation. - Excellent interpersonal, verbal and written communication skills. - Strong analytical skills. - Must be a highly a motivated team player with a winning attitude. - Must have superior verbal and written communication, time management, typing, and data entry skills.   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physica Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.     #LI-BS2  
ID
2023-3848
Job Locations US-ID-Boise
Posted Date 2 weeks ago(1/19/2023 3:50 PM)
Summary/Objective Responsibilities may include answering the phone; managing calendars; making travel, meeting, and event arrangements; preparing reports and financial data; customer and employee relations.  Sensitivity to confidential matters is required.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. - Serves as the primary administrative support personnel to executives, staff and/or departments located at their respective building - Maintains neat appearance of reception, office, meeting and break room areas, ordering office and break room supplies from vendors as requested - Welcomes guests meeting visitors and vendors, following ACA’s Physical Security Policies. Takes visitors to the respective departments for meeting and appointments - Prepares expense reports in Concur, as needed, for processing by Accounts Payable - Arranges and coordinates meetings in conference rooms located at their respective building, including maintaining the meeting calendars, ensuring that all materials necessary for the meeting are available - Manages and maintains schedules, appointments and travel arrangements for executives and staff, as requested - Arranges catering orders for department meals/meetings/events - Prepares and edits drafts of correspondence, communications, presentations and other documents in advance of meetings, disseminating, as requested - Develops and maintains filing systems, as needed - Coordinates building maintenance issues with Facilities Manager, as needed - Contributes to company programs and initiatives - Other tasks as assigned   Qualifications - 3+ years of experience in an administrative assistant role - High School diploma - Must be proficient in Microsoft Office products, specifically with Excel, Word, and Outlook - Positive attitude; high energy; assertive - Must possess a strong ability to prioritize - Outstanding organizational and planning skills - Exceptional verbal and written communication skills - Excellent customer service skills - Be a self-starter, able to work independently utilizing good judgment and decision-making skills - Good problem-solving skills - Ability to work under and maintain confidentiality - Attentive to detail and accuracy - Flexibility - Proficient computer skills and strong willingness to learn relevant software   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ID
2023-3845
Job Locations US-WA-Seattle
Posted Date 2 weeks ago(1/18/2023 8:44 AM)
Summary/Objective  The Regional Development Specialist I will prospect, develop, and maintain profitable, quality lending relationships with dealer partners by phone and regular in person visits. This position will grow the business by demonstrating value to all Dealer Management, which requires thorough knowledge of program capabilities and ability to learn industry specifics quickly while meeting sales goals and travel demands.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   - Manage and maintain a territory of existing client dealer relationships on an as needed basis - Execute a prospecting plan to grow existing client dealer base within a defined market - Demonstrate the value and benefits of ACA’s Point of Sale (POS) program - Properly explain the loan documentation process for the client dealer - Define and manage the process for receiving/collecting auto loan application information from client dealer - Maintain and present a professional image both via telephone and in-person - Quickly identify negative trends or potential issues within the loan application process and know when to escalate  - Stay abreast of competitive intelligence, understand competitor program strength/weaknesses and effectiveness, and solicit client dealer feedback - Remain flexible to adapt to changes quickly based on business/territory needs - Perform other tasks as assigned   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of sales and finance experience - Bachelor’s degree in marketing, sales, or business is preferred - Proficient computer skills including working knowledge of Microsoft applications - Dynamics CRM experience preferred but not required  - Must have the ability to handle multiple tasks and prioritize effectively  - Must have the ability to solve problems, digest and apply information, learn new skills, and think critically - Excellent written and verbal communication skills  - Comfortability presenting information both over the phone and in-person  - Able to work in fast-paced, self-directed entrepreneurial environment - Excellent time management skills, highly energetic, and self-motivated - Ability to clearly communicate and sell program features and benefits - Ability to quickly assess dealer needs, identify issues, and know when to escalate Salary: $45,000.00 - $55,000.00 per year   Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance Supervisory Responsibility This position has no supervisory responsibilities   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement  ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.   ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2023-3843
Job Locations US-TX-Dallas
Posted Date 2 weeks ago(1/18/2023 8:34 AM)
Summary/Objective  The Regional Development Specialist I will prospect, develop, and maintain profitable, quality lending relationships with dealer partners by phone and regular in person visits. This position will grow the business by demonstrating value to all Dealer Management, which requires thorough knowledge of program capabilities and ability to learn industry specifics quickly while meeting sales goals and travel demands.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   - Manage and maintain a territory of existing client dealer relationships on an as needed basis - Execute a prospecting plan to grow existing client dealer base within a defined market - Demonstrate the value and benefits of ACA’s Point of Sale (POS) program - Properly explain the loan documentation process for the client dealer - Define and manage the process for receiving/collecting auto loan application information from client dealer - Maintain and present a professional image both via telephone and in-person - Quickly identify negative trends or potential issues within the loan application process and know when to escalate  - Stay abreast of competitive intelligence, understand competitor program strength/weaknesses and effectiveness, and solicit client dealer feedback - Remain flexible to adapt to changes quickly based on business/territory needs - Perform other tasks as assigned   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of sales and finance experience - Bachelor’s degree in marketing, sales, or business is preferred - Proficient computer skills including working knowledge of Microsoft applications - Dynamics CRM experience preferred but not required  - Must have the ability to handle multiple tasks and prioritize effectively  - Must have the ability to solve problems, digest and apply information, learn new skills, and think critically - Excellent written and verbal communication skills  - Comfortability presenting information both over the phone and in-person  - Able to work in fast-paced, self-directed entrepreneurial environment - Excellent time management skills, highly energetic, and self-motivated - Ability to clearly communicate and sell program features and benefits - Ability to quickly assess dealer needs, identify issues, and know when to escalate   Supervisory Responsibility This position has no supervisory responsibilities   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement  ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.   ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2023-3842
Job Locations US-Spartanburg
Posted Date 2 weeks ago(1/17/2023 4:23 PM)
Summary/Objective The Inside Sales Representative at Spartan Financial Partners will play a crucial role in our continued client growth through dealer phone calls and working closely with the pricing, underwriting and dealer relations teams to develop new accounts and maintain strong working relationship with our existing clients.   Essential Functions - Make contact with potential and new clients - Identify new clients that will benefit from ACA services as well as develop relationships - Maintain existing company relationships while prospecting for new dealer clients - Demonstrate the value and benefits of ACA products/services - Explain the documentation process for the client dealer - Maintain and present a professional image both via telephone and in person - Be disciplined in making a high volume of outbound calls daily - Will be assigned to a multi-state phone coverage market - Identify trends or potential problems - Consistently meet sales goals - Perform other tasks as assigned   Qualifications - 1+ years of direct customer contact phone sales and, preferably, finance experience - Familiarity with automotive sales and finance preferred - Must have the ability to handle multiple tasks at once and possess strong customer interaction skills - Must have the ability to solve problems, digest and apply information, learn new skills, and think critically - Highly proficient computer skills; specifically in Microsoft applications & preferably in CRM - Excellent written and spoken communication skills as well as presentation skills - Able to work in fast-paced, self-directed entrepreneurial environment - Excellent time management skills, highly energetic, and self-motivated   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require minimum travel throughout assigned territory.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1 
ID
2023-3841
Job Locations US-Spartanburg
Posted Date 2 weeks ago(1/16/2023 11:29 AM)
Summary/Objective The Sr. Asset-Based Analyst will be responsible for underwriting middle-market lending transactions while supporting Relationship Managers throughout the credit process. This individual will be required to think critically and analytically and communicate insights used to extend credit, enhance the dealer experience, and minimize credit losses. This individual will lead due diligence with clients, gather information, and research, then perform robust collateral analysis to identify, qualify, quantify, and mitigate underwriting risk inherent in an asset-based commercial lending function.    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   - New business: Independently pre-screen and evaluate requests, and conduct on-site due diligence - Ongoing business: Independently underwrite credit renewals, extensions, and modifications for existing clients, prepare periodic/annual reviews, provide performance updates to managers, identify and act on warning signals, participate in portfolio reviews - New and ongoing business requires the individual to - Prepare credit approval memos that meet defined credit criteria - Process, and recommend requests to the credit committee for approval, review legal documentation and actively participate in deal closings - Prepare collateral trend analysis - Have a strong financial statement and capital structure understanding - Work quickly to meet client expectations - Independently conduct business/industry/competitor analysis to identify transaction risks and mitigants, recommend transaction structures appropriate to the opportunity, and provide a recommendation to support or decline the transaction based on due diligence gathered, reviewed, and tested - Strong communication and interpersonal skills are imperative while collaborating with internal and external partners and other intermediaries - Maintain familiarity with Spartan policies, procedures, and underwriting standards - Develop deep auto finance and dealership industry knowledge and investigate market trends - Take the initiative to create or recommend improved processes that meet company risk objectives - Expected to mentor other Asset-Based Analysts and internal partners - Expeditiously manage additional projects as assigned Qualifications - Minimum of 5 to 8 years of credit or financial analysis experience, preferably in the commercial lending industry - Knowledge of asset-based lending principles - Minimum of a Bachelor’s degree in Business Administration, Accounting, Finance or Economics - Ability to use strong analytical skills to question assumptions - Team player with leadership ability demonstrating strong communication and interpersonal skills - Self-motivated with high energy levels and the ability to prioritize and multi-task effectively - Demonstrate The Johnson Group companies’ Guiding Principles: Integrity, Partnership, Humility, Principled Entrepreneurship, Initiative, and Fulfillment - Ability to successfully work in a fast-paced, dynamic, and collaborative environment where every day presents unique opportunities and challenges - Ability to understand legal documentation related to asset-based lending transactions - Ability to appreciate and thrive in an environment where self-direction, motivation, proactiveness, and problem-solving are required - Strong verbal and written communication, time management, attention to detail, and organizational skills - Experience building and working with cash flow models a plus - Ability to extract and convert large databases and datasets within Microsoft Excel is required; SQL is a plus. Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.   Position Type/Expected Hours of Work This is a full-time position. Hours and days of work may vary or exceed 40 in any given week depending on the needs of the business.   Travel This position will require up to 20% travel.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   #LI-AB1
ID
2023-3840
Job Locations US-SC-Spartanburg
Posted Date 3 weeks ago(1/11/2023 12:01 PM)
  Summary/ Objective Are you passionate about technology and business, and ready to learn what it takes to help a private, fast-growing company innovate and execute in the fintech space? American Credit Acceptance (ACA) is looking for talented technologists to join our IT team, and develop their software engineering skills while contributing across a wide spectrum of projects and technologies. You can join our team as a Digital Product Analyst.   Essential Functions - Develop your application development skills, while making direct contributions as you learn with a focus UI - Join agile Product Teams practicing rapid software development and delivery - Learn and contribute to digital, mobile, and customer engagement products - Learn and contribute to machine learning pipelines and AWS cloud computing - Work directly with business leaders and subject matter experts on the most important things that drive value to the business - Seek out, research and experiment with new technologies    Qualifications - Bachelor’s Degree or higher, in Computer Science or a related technology discipline strongly preferred - Experience or coursework with some of the following technologies: - .Net Framework and Core - C#, JavaScript, JQuery, CSS, Angular, HTML - Web Services, Web API, JSON, XML - AWS - SQL Server, Python, R, Redshift - Source Code Control (SVN, github, Bitbucket, TFS) - Desire to maintain and develop applications from conception to implementation - Strong problem-solving skills - Demonstrated ability to learn new things with initiative, curiosity and courage - Ability to work within teams  - Excellent communication skills   American Credit Acceptance is an equal opportunity employer.  #LI-HA1
ID
2023-3839
Job Locations US-Spartanburg
Posted Date 1 month ago(1/4/2023 4:56 PM)
 Summary/Objective The Fraud Operations Manager leads a team of fraud professionals in data collection, analysis, review, and investigation of suspected and confirmed fraudulent activities.    Essential Functions Responsibilities include, but are not limited to: - Evaluate & provide guidance around fraud risk, patterns, and methodology. - Support the identification and initiation of fraud investigations, and ensure relevant information is appropriately collected, analyzed, and disseminated. - Ensure the evaluation of business processes for associated risks to confirm proper controls are in place and prepare written findings/recommendations when deficiencies are identified. - Assist in building cases to substantiate allegations of fraudulent activity by obtaining witness statements and evidence from individuals involved in transactions resulting in a potential loss. - Lead the implementation of a multi-state bond process to ensure ACA assets are properly secured and evaluated. - Monitor the evaluation, processing, and documentation of identity theft claims. - Review unusual behavior within accounts to detect suspicious activity and take necessary actions to mitigate/prevent loss.   This is an on-site role in Spartanburg, SC.   Other Functions: - Assist in the development and implementation of detection and prevention measures, primarily focused on external threats. - Assist in the preparation of briefings and meetings for internal and external stakeholders.   Qualifications - Strong initiative, integrity, and work ethic with a growth mindset. - 2 years in a leadership/management position. - Working knowledge of financial institution operations. - Working knowledge of fraud investigation and/or detection and analysis, and laws/regulations related to fraud and general risk management. - Working knowledge and awareness of fraud investigation, prevention, procedures, and methodologies. - Degree in related field or equivalent work experience preferred. - Certified Fraud Examiner (CFE) preferred.   Supervisory Responsibility This position will lead a team of fraud professionals.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., 9:00 a.m. to 6:00 p.m.  Hours may vary or exceed 40 in any given week depending on the needs of the business.   Travel Up to 10% travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-BS2
ID
2023-3837
Job Locations US-ID-Boise
Posted Date 1 month ago(12/23/2022 12:53 PM)
     About ACA: - We are a fast-paced, entrepreneurial company that has delivered excellent profitability, regulatory rigor and over 20% annualized growth since our inception in 2007   - Headquartered in Spartanburg, SC with offices in Atlanta, GA and Boise, ID  - We believe the key to our continued success and growth is our ability to hire, onboard, and develop highly talented people - We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative. - We provide customers with an opportunity to improve their current credit standing where they no longer need us. - Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development. - We offer a comprehensive benefits package in addition to paid time off to volunteer, reimbursements to participate in 5Ks and a tuition reimbursement program.   About this role: - This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes.  - This role will maximize loan performance through effective execution/management of the credit function, funding process, sales utilization, and associated team(s). - We expect our leaders to develop our associates. - We are relentless in our pursuit to get better every day and look for people that can help us do that. - This role will be scheduled to work 11AM-8PM MST    Ideal candidate qualifications: - High school diploma, undergraduate degree preferred - 1+ years of funding, underwriting, or sales experience, preferably in the auto industry - Strong understanding of auto loan contracts and supporting documentation - Strong analytical, problem solving, and decision making skills - Must be able to develop the skills of subordinates through goal-setting, delegation, training and performance management - Sound business judgment and an ability to learn on the fly - Ability to work under pressure and meet deadlines - Clear verbal and written communications, customer service, time management, and leadership skills - Strong negotiation skills - Must be a self-motivator while actively participating in a team environment - Must have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook ACA’s Guiding Principles: To be successful in this role, you will need to demonstrate the characteristics of our Guiding Principles: Integrity- Conduct all business in an honest, forthright, and ethical manner. Partnership- Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities. Humility- Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn and grown from our mistakes. Principled Entrepreneurship- Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results. Initiative- decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies. Fulfillment- Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team, and find purpose in the positive impact we have on our business, family, and community.    EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-MR1
ID
2022-3835
Job Locations US-SC-Spartanburg
Posted Date 4 weeks ago(1/5/2023 10:01 AM)
Summary/Objective  American Credit Acceptance (ACA) has an exciting opportunity for an Operations Auditor to join our dynamic Internal Audit team. The candidate shall perform assignments from annual internal audit plan for operational, field, third party vendor, compliance, regulatory and investigative audits to ensure the reliability and integrity of information, compliance with policies and regulations, the safeguarding of assets, the economical and efficient use of resources and established operational objectives of American Credit Acceptance.  This responsibility includes performing audit procedures and preparing internal audit reports reflecting the results of the work performed. The candidate will be expected to execute and clearly articulate findings to member of senior management.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  - Primary function will be to help perform risk based operational audits to evaluate the key processes, procedures, and systems of ACA’s business units.  Effectively analyze and assess risk to develop audit procedures, executes test procedures and concludes on the operating effectiveness of relevant controls through the development of formal reports. - Plan and perform third party vendor audits to evaluate compliance with executed contracts. - Plan and perform regulatory or compliance audits as required. - Interact with external audit firms and provide support for audit engagements. - Effectively leads interviews/meetings to ensure relevant information is obtained for analysis. - Performs an appropriate level of testing based on the scope and risk, without over- or under-auditing. - Produces work paper documentation that is clear and concise, provides adequate detail of work performed and conclusions reached, meets department and professional standards, and is sufficient to receive a satisfactory rating from reviewers. - Communicates obstacles or problems as they are encountered throughout the audit. - Identifies control issues and findings timely, and ensures findings are based on relevant facts and are accurately characterized (based on risk).  - Clearly communicates control findings to Internal Audit Management as they are identified.  - Challenges the ‘status-quo’ and brings original ideas to the team. - Fosters a team environment, is inclusive and works well with others. - Other tasks as assigned.     Qualifications - Bachelor’s degree in related field (e.g., Computer Science, Management Information Systems, Accounting, Finance) - 2 - 4 years of experience in audit, compliance, or other relevant role.  - CIA or other relevant certification is a plus. - Business risk awareness and appropriate judgment to use a risk-based approach while executing the audits.   - High level of tact and ability to communicate complex and potentially sensitive issues to various levels of management – both within ACA’s operational functions and outside to key non-technical business personnel.  - Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. - Must possess excellent communications skills (written and oral). - Must possess computer skills (MS Word, Excel, Access, SQL, and Power Point). - Must be able to think analytically, independently and objectively. - Must be willing to periodically to travel to vendor locations or or remote offices and evaluate their control environment. - Knowledge of SOX 302/404, SSAE 16/SOC1/2/3, PCI and/or GLBA is a plus.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel Up to 15% travel is possible for this position.   EEO Statement  ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-BS2
ID
2022-3830