American Credit Acceptance

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 5

Job Locations US-ID-Boise
Posted Date 2 days ago(8/10/2022 10:14 AM)
Essential Functions  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  · High level selling within Regional Accounts  · Manage a group of 5-8 Market Managers  · Collaborate and work directly with Senior Management  · Develop strategies and tactical implementation of Regional Accounts  · Assume responsibility as primary contact for Regional Accounts  · Will be required to meet sales goals and travel demands  · Perform other tasks as assigned     Qualifications  · 4 year college degree in marketing, sales, or business is preferred, and/or 2+ years of sales and finance experience  · At least one year of sales management experience  · Demonstrated continuous account planning and account strategy development  · Ability work cross-functionally to resolve customer issues and opportunities  · Ability to lead a team of sales professionals to meet monthly/quarterly goals  · Ability to train and develop sales personnel   · Ability to examine the business environment and develop/execute in response to market opportunities will be of significant benefit  · Must have the ability to solve problems, digest and apply information, learn new skills, and think critically  · Highly proficient computer skills; specifically in Microsoft applications (i.e Excel, Word, Outlook, etc.)   · Excellent written and spoken communication skills as well as presentation skills  · Able to work in fast-paced, self-directed entrepreneurial environment  · Excellent time management skills, highly energetic, and self-motivated     Supervisory Responsibility  This position has supervisory responsibilities 5 to 8 Market Managers.     Work Environment and Physical Demands  In most cases an in home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided.     Position Type/Expected Hours of Work  This is a full-time position with a work schedule of Monday-Friday with some weekend work required.     Travel  This position will require regular travel throughout assigned territory.     EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.      Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.    #LI-AI1
ID
2022-3709
Job Locations US-Spartanburg
Posted Date 2 days ago(8/9/2022 3:11 PM)
About ACA: - We are a fast-paced, entrepreneurial company that has delivered excellent profitability, regulatory rigor and over 20% annualized growth since our inception in 2007   - Headquartered in Spartanburg, SC with offices in Atlanta, GA and Boise, ID  - We believe the key to our continued success and growth is our ability to hire, onboard, and develop highly talented people - We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative. - We provide customers with an opportunity to improve their current credit standing where they no longer need us. - Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development. - We offer a comprehensive benefits package in addition to paid time off to volunteer, reimbursements to participate in 5Ks and a tuition reimbursement program. Targeted Start Date - September 26th   About this role: - This role evaluates consumer and loan contract data to ensure the customer is able to be successful in the loan - Partnership and teamwork between our Sales, Underwriting and Funding Teams differentiates the service and experience we are able to provide the car dealership and customer - We are relentless in our pursuit to get better every day and look for people that can help us do that   Click here to see what a current team member has to share about being a Funding Specialist on the ACA team!     Ideal candidate qualifications: - 2+ years of loan processing experience with an understanding of auto loan contracts and supporting documentation - 1+ years of auto loan processing experience Knowledge of general office practices and professional communication - High School diploma or equivalent is required, some college is preferred - Clear verbal and written communications, customer service, time management and data entry skills - Basic math and verbal skills, including the ability to calculate debt to income ratios and payment to income ratios - Computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook. In addition must have the skills necessary to operate various pieces of office equipment, such as, but not limited to, fax machine, copy machine, etc. - Be able to type at least 25 words per minute and 5000 ten-key strokes per hour ACA’s Guiding Principles: To be successful in this role, you will need to demonstrate the characteristics our Guiding Principles: Integrity- Conduct all business in an honest, forthright, and ethical manner. Partnership- Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities. Humility- Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn and grown from our mistakes. Principled Entrepreneurship- Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results. Initiative- decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies. Fulfillment- Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team, and find purpose in the positive impact we have on our business, family, and community.     EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-BS2
ID
2022-3708
Job Locations US-SC-Spartanburg
Posted Date 2 days ago(8/10/2022 9:26 AM)
ACA is looking for a Senior Accountant to join our team!  This person will be responsible for providing support to the Corporate Accounting and Financial Reporting team. In this role, the Senior Accountant will prepare and record journal entries, general ledger reconciliations and meet all month-end close deadlines. The Senior Accountant will be expected to suggest alternatives to work processes that will increase efficiencies and financial results.   Summary/Objective  Senior Accountant is responsible for providing support to the Corporate Accounting and Financial Reporting team. In this role, the Senior Accountant will prepare and record journal entries, general ledger reconciliations and meet all month-end close deadlines. The Senior Accountant will be expected to suggest alternatives to work processes that will increase efficiencies and financial results. Essential Functions - Reconcile general ledger accounts as assigned - Review budget and finance projections and compare to actual results - Analyze and verify large amounts of data and develop appropriate spreadsheets to summarize and communicate data effectively - Apply financial, accounting & control policies for consistent practice/application of GAAP across the company - Significant use of reporting systems - Answer accounting and financial questions by researching and interpreting data - Perform other tasks as assigned Qualifications - Degree in Accounting/Finance, CPA a plus - 4+ years of work experience in an accounting environment - 2+ years of Accounting experience with a finance company is a plus - Excellent interpersonal, verbal and written communication skills - Strong demonstrated analytical skills - Strong knowledge and experience with MS Excel - Must be a highly motivated team player with a winning attitude - Prior experience with Workday Financials is a plus - Prefers working in a progressive environment where immediacy and focus on problem recognition and resolution is appreciated - Must appreciate and thrive in an environment where defined priorities, self-direction, and autonomy are required - Must have superior verbal and written communication, time management, negotiation, typing, and data entry skills - Must be a self-motivator while actively participating in a team environment Supervisory Responsibility This position has no supervisory responsibilities.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Position Type/Expected Hours of Work This is a full-time position onsite. Days of work are Monday through Friday.  The daily schedule may vary from 8 am to 5 pm or 9 am to 6 pm.  Hours may vary or exceed 40 in any given week depending on the needs of the business.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-MB1  
ID
2022-3707
Job Locations US-SC-Spartanburg
Posted Date 4 days ago(8/8/2022 8:31 AM)
JOB DESCRIPTION   Summary/Objective The Fraud Specialist for Investigation is responsible for applying fact-finding methods to investigate the potentially fraudulent activity, including the evaluation of accounts, identity theft, and the bond release process.  Additionally, the specialist will review complaints and work closely with the Underwriting and Funding teams.    Essential Functions Responsibilities include, but are not limited to: - Apply investigative techniques to identify and research unusual behavior within accounts to detect suspicious activity and take necessary actions to mitigate/prevent loss (lien loss, identity fraud, etc.). - Assist in building cases to substantiate allegations of fraudulent activity by obtaining supporting documents and other evidence. - Utilize defined metrics for tracking and reporting. - Complete a detailed written Case Summary Report.   Other Functions: - Leverage appropriate resources to support the identification and initiation of fraud investigations, and ensure relevant information is appropriately collected, analyzed, and disseminated.   Qualifications - Working knowledge of financial institution operations, fraud investigation and/or detection and analysis, and laws/regulations related to fraud and general risk management. - 1 year of fraud investigatory experience is preferred. - Accounting/data analysis skills. - Ability to be organized, detailed, meet deadlines, manage time, and maintain accuracy while in a fast-paced, high-volume environment. - Ability to communicate professionally in written and verbal correspondence while maintaining confidentiality. - Demonstrates sound business judgment in applying proper policies, procedures, and guidelines. - Basic skills with Microsoft Office (Excel, Word, Outlook, SharePoint). - Self-starter possessing the ability to work independently while supporting a team environment. - Basic skip tracing skills are preferred, but not required. - Degree in a related field or equivalent work experience preferred.       Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., 9:00 a.m. to 6:00 p.m.  Hours may vary or exceed 40 in any given week depending on the needs of the business.   Travel No travel is expected for this position.     EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-EE1
ID
2022-3706
Job Locations US-ID-Boise
Posted Date 6 days ago(8/5/2022 4:50 PM)
Summary/Objective This position is primarily responsible for driving high levels of customer satisfaction in delivering Tier1 IT services by providing one to one support via ticketing system, phone, and deskside direct support. This position will be required to analyze, research, resolve and document Tier1 IT supportable issues on desktop computers and mobile devices while providing quality customer service. The person filling a Technician III position will be expected to display a high level of independent problem solving skills and should be able to deep dive to resolve complex issues in addition to being broadly experienced. The person in this role must be able to time manage and deliver projects on a deadline while keeping up with the daily workflow.   Essential Functions - Providing professional grade customer service experience to our customers. - Demonstrating ownership when working tickets and escalations and leading the team by example in closing tickets correctly and within SLA. - Gaining feedback from and following-up with customers to ensure issues have been resolved. - Working with the HelpDesk manager to deliver on larger projects while meeting SLA on daily tickets. - Asking probing questions to determine the nature of an issue and walking customers through problem-solving activities with an eye to resolving as many issues as possible at Tier1 level. - Self-Driven to produce solid documentation around the procedures you use to resolve issues. - Demonstrating hustle and guiding your peers by example. - Taking the initiative in supporting your fellow techs and capitalizing on opportunities to share your knowledge with the team.   Qualifications - 5+ years’ experience - Ability to demonstrate deeper working knowledge of Active Directory, Microsoft Windows and basic networking appropriate to resolving Tier1 issues quickly and efficiently. - Knowledge of when to escalate and proactively working with Tier2 to get issues resolved. - Proven experience completing projects on deadline while maintaining your day to day. - Must possess a strong ability to multi-task and work in a deadline driven environment. - Must possess the skills to synthesize information, distill relevant facts and reach logical conclusions. - Must possess excellent interpersonal, written, and verbal communication skills. - Must have a positive attitude and the drive to seek constant improvement. - Must have strong organizational skills. - Excel skills as they relate to comparing and displaying data preferred. - ITIL experience as it relates to the desktop is preferred.   Supervisory Responsibility This position does not have supervisory responsibility.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is required to lift at least 50 pounds and have the mobility to keep the storage areas orderly and floors cleaned of IT clutter.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed including on-call coverage rotation. Occasional night or weekend work for special projects.   Travel This position will require up to 5% local travel.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-KM1
ID
2022-3705
Job Locations US-SC-Spartanburg
Posted Date 6 days ago(8/5/2022 3:26 PM)
Are you passionate about finance, business and technology? Are you ready to learn what it takes to have great career with a private, fast-growing financial service company with $5 Billion in assets?   American Credit Acceptance is looking for talented individuals to join our Internal Audit team, to make a personal impact across a variety of areas and help with innovation in the fintech space.   Our Internal Auditor will execute the annual internal audit plan of financial, internal control, operational, compliance and investigative audits to ensure the reliability and integrity of information, compliance with policies and regulations, the safeguarding of assets, the economical and efficient use of resources and established operational objectives of American Credit Acceptance.   This is a fantastic opportunity for a recent graduate or audit professional that seeks work-life balance to learn the business and make big impact.   Essential Functions - Completes financial and operational audits with up to 20 percent travel.  - Assists with the development of audits to include audit objectives, scopes, programs, questionnaires, procedures, work papers and timetables. - Performs audits, investigations and other assigned auditing services in accordance with professional auditing and accounting standards. - Performs audits independently and objectively to add value and improve American Credit Acceptance operations bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, internal controls and governance processes. - Use standard audit techniques to obtain corroborative evidence to support audit findings and recommendations. - Prepares organized, accurate and competent work papers ensuring documentation clearly supports the conclusions regarding each audit objective.  - Assists with the preparation of audit reports based on supporting work papers to communicate audit findings and recommendations to management. - Performs special internal audit services as deem necessary, including working with the external auditors, and other duties as required. - Other tasks as assigned.  Qualifications - Bachelor’s degree in accounting or a related field of study with comparable accounting/auditing expertise - Must possess excellent communications skills (written and oral) - Computer skills (MS Word, Excel, Access, and Power Point) - Must be able to think analytically, independently and objectively - Requires moderate travel. EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice   #LI-MB1  
ID
2022-3704
Job Locations US-SC-Spartanburg
Posted Date 6 days ago(8/5/2022 3:28 PM)
Summary/Objective The Sr. Manager, Internal Audit will report to the Vice President of Internal Audit. This position will be responsible for helping to develop the Internal Audit vision by establishing audit methodology and frameworks in alignment with ACA’s risk appetite. This position functions as a primary business advisor regarding enterprise risk for the company while managing a team of professional auditors. This position will oversee the Company’s Ethics Hotline in partnership with Human Resources and lead internal fraud investigations.   The Sr. Manager, Internal Audit continuously challenges the department status quo to enhance internal audit policies, procedures, methodologies, and best practices. Advises senior management on risk and control issues and provides practical recommendations to ensure risks are appropriately managed. This individual must be adept at obtaining multiple sources of useful information to support recommendations, anticipating challenges to Internal Audit priorities, and devising strategies to timely and adequately inform key stakeholders of audit results and risk mitigating strategies.   Will consider Manager level candidates.   Essential Functions • Develops the strategy for the department to provide timely and useful information to key stakeholders • Develops and maintains strong relationships and communications with the key stakeholders including Senior Management and the Audit Committee, to ensure concerns are addressed and expectations met • Approves and oversees reports and materials presented to the Audit Committee and the Executive team summarizing audit results and recommendations • Partners with key business leaders to perform the annual Enterprise Risk Assessment and assists with the creation of the Annual Audit Plan presented to the Audit Committee for approval • Partners with key leaders in assessing and effectively managing all of the risks associated with ACA’s business objectives and ensuring alignment with the ACA’s risk appetite • Oversees the execution of the Annual Audit Plan • Manages multiple, simultaneous risk-based and compliance audits, including operational, financial, vendor, technology, integrated Audits, to achieve overall engagement objectives • Collaborates with management to ensure audit plans are aligned with business needs and key risk areas • Monitors progress of engagements and report status • Prepares audit reports that appropriately summarize the most significant control weaknesses and resulting impacts to the organization. Emphasis on actionable audit findings and recommendations that improve the internal control structure of the enterprise and assist management in improving operational effectiveness • Recruit, hire and manage Internal Audit staff • Direct and delegate special internal audit services as necessary, including working with external auditors, and other compliance personnel as required   Qualifications • Bachelor’s degree from an accredited college/university in business related field • At least 8-10 years of auditing experience with 5-7 years of audit management experience required (financial institutional / finance company experience preferred) • Detail oriented personality with strong aptitude towards technology and large data sets • Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity • Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results • Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change • Strong understanding of GAAP & COSO internal control framework • CPA, CIA, CFE, CISA, CFSA or functional equivalent highly preferred • Must possess excellent communications skills (written and oral); strong management skills, solid computer skills (MS Word, Excel, Access, and Power Point); must be able to think analytically, independently and objectively; knowledge of SQL and Archer GRC platform is a plus   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Supervisory Responsibility This position has supervisory responsibilities. Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., 9:00 a.m. to 6:00 p.m. Hours may vary or exceed 40 in any given week depending on the needs of the business.   Travel Approximately 10% of travel is expected for this position. EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-MB1
ID
2022-3703
Job Locations US-SC-Spartanburg
Posted Date 6 days ago(8/5/2022 3:28 PM)
Summary/Objective American Credit Acceptance (ACA) has an exciting opportunity for an Operations Auditor I/II to join our dynamic Internal Audit team. The candidate shall perform assignments from the annual internal audit plan for operational, field, third party vendor, compliance, regulatory and investigative audits to ensure the reliability and integrity of information, compliance with policies and regulations, the safeguarding of assets, the economical and efficient use of resources and established operational objectives of American Credit Acceptance.  This responsibility includes performing audit procedures and preparing internal audit reports reflecting the results of the work performed. The candidate will be expected to execute and clearly articulate findings to member of senior management.   Essential Functions - Primary function will be to help perform risk based operational audits to evaluate the key processes, procedures, and systems of ACA’s business units. Effectively executes test procedures and concludes on the operating effectiveness of relevant controls through the development of formal reports. - Perform third party vendor audits to evaluate compliance with executed contracts. - Perform regulatory or compliance audits as required. - Interact with external audit firms and provide support for audit engagements. - Effectively leads interviews/meetings to ensure relevant information is obtained for analysis. - Performs an appropriate level of testing based on the scope and risk, without over- or under-auditing. - Produces work paper documentation that is clear and concise, provides adequate detail of work performed and conclusions reached, meets department and professional standards, and is sufficient to receive a satisfactory rating from reviewers. - Communicates obstacles or problems as they are encountered throughout the audit. - Identifies control issues and findings timely, and ensures findings are based on relevant facts and are accurately characterized based on risk. - Clearly communicates control findings to Internal Audit Management as they are identified. - Challenges the ‘status-quo’ and brings original ideas to the team. - Fosters a team environment, is inclusive and works well with others. Qualifications - Bachelor’s degree in related field (e.g., Computer Science, Management Information Systems, Accounting, Finance) - 1 - 2 years of experience in audit, compliance, or another relevant role preferred. - Business risk awareness and appropriate judgment to use a risk-based approach while executing the audits. - High level of tact and ability to communicate complex and potentially sensitive issues to various levels of management. - Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. - Must possess excellent communications skills (written and oral). - Must possess computer skills (MS Word, Excel, Access, SQL, and Power Point). - Must be able to think analytically, independently and objectively. - Knowledge of SOX 302/404, SSAE 16/SOC1/2/3, and/or GLBA is a plus.   Work Environment and Physical Demands - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work - This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel - Up to 10% travel is possible for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice   #LI-MB1  
ID
2022-3701
Job Locations US-SC-Spartanburg
Posted Date 1 week ago(8/4/2022 12:52 PM)
Summary/Objective   The Manager, Marketing is responsible for the development and implementation of an integrated branding communication plan for external communication to customers and vendor/partners. Drive existing customer engagement through various platforms. The Manager, Marketing will coordinate with various internal stakeholders/departments to understand and create strategy, content, etc.  This position will also capitalize on market opportunities while ensuring all communication promotes our guiding principles.    Essential Functions  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  - Work closely with senior leaders to develop comprehensive external B2B marketing and communication strategies to accomplish sales goals for all divisions within ACA that reach B2B   - Develop audience strategy for existing customers communication using email, text, company website, etc.; work directly with the digital communication team in implementation of strategy and monitoring of results - Develop effective trade show strategies for Spartan Financial; track effectiveness of trade show sponsorship  - Oversee the planning and implementation of multiple internal and external corporate events – specific to the Originations department  - Work with other departments to preserve and protect the brand of ACA through all external communications  - Effectively track, analyze and report on the marketing ROI of all campaigns. Develop marketing KPIs and manage all communication efforts to those KPIs  - Strong ability to develop and manage online strategies and digital marketing   - Conduct digital marketing campaigns for B2B; track effectiveness - Coordinate with other departments in the creation of social media policy and implementation - Manage online reputation ratings such as Google, etc. - Create marketing collateral as needed - Manage a team of marketing professionals and drive results from associates through coaching and development  - Other tasks as assigned     Qualifications   2-5 years of Marketing Management experience in a leadership role   Bachelor’s Degree in Sales, Marketing or Business is preferred   Successful track record in leading and managing marketing and communication campaigns and activities.   Strategic thinker with ability to create a vision that coincides with the goals and values of the organization.   Extensive knowledge of Microsoft Office Suite, Adobe Creative Suite and comparable design software   Demonstrated in-depth marketing techniques and analytics   Effective ability to communicate orally or in written form with co-management, internal and external customers   Demonstrate the ability to anticipate and solve practical problems or resolve issues   Ability to work with all levels of employees in a professional and supportive manner    High level of professionalism     Supervisory Responsibility  This position will supervise a team of Marketing professionals.     Work Environment and Physical Demands  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.      Position Type/Expected Hours of Work  This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.     Travel  This position will require up to 15% travel.     EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.      Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.    #LI-AI1
ID
2022-3698
Job Locations US-CA-Los Angeles
Posted Date 1 week ago(8/4/2022 11:20 AM)
Summary/Objective The Area Sales Manager is responsible for driving market growth to hit established volume goals by supervising a maximum of seven (7) outside market managers, coordinating with dealers and ACA Funding/UW on deals, monitoring dealer level performance and taking specific sales action. Other duties include training and evaluating Sales associates, as well as identifying and escalating dealer problems    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Supervise up to seven (7) market managers - Visit markets 2-3 times per month - Drive volume to meet regional goals - Meet with existing dealer partners and identify/correct any issues that may prohibit sales - Assist market rep in developing specific markets/territories - Prospect new dealers - Reviews contracts in house and assists in an action plan - Reviews returned deals to determine if deal can be saved; identify opportunities for rep development and/or process improvements as well - Assists is gathering knowledge of competitor programs and keep team apprised of changes - Act as an escalation point for Dealer Partners - Participate in daily DOT calls twice per week and provide observations to Regional Manager - Spot calls to declining, or non-producing Dealer Partners to check in, and potentially identify issues and opportunities - Assist Regional Manager and Outside rep in action plan to drive volume as needed. - Act as an Outside Sales Representative for open markets as needed - Establish and maintain contact with Dealer partner regional and/or corporate staff - Represent ACA at regional or corporate dealer group meetings and events as needed. - Maintains and presents weekly/monthly reports for RDS activity - Assist Regional Manager and Sales Trainer in training new Outside Sales Reps; evaluate and train existing reps   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of experience in sales, preferably in auto financing. - Undergraduate College degree preferred. - Proven success in a sales position. - Minimum of 3 months as an American Credit Acceptance, LLC employee or 1+ years of supervisory or management experience. - Professional and persuasive communication and negotiation skills. - Be able to maintain composure and multitask in a fast-paced environment. - Demonstrate an outgoing personality with the ability to build relationships and establish trust among clients. - Must possess the ability to utilize Internet browsers and common desktop applications such as email and word processing programs. - Excellent organizational and problem-solving skills. - Must possess strong leadership skills. - Ability to think quickly in a changing environment.   Supervisory Responsibility This position has supervisory responsibilities and will manage a team of Regional Development Specialists.   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2022-3697
Job Locations US-Spartanburg
Posted Date 1 week ago(8/3/2022 4:03 PM)
About ACA: - We are a fast-paced, entrepreneurial company that has delivered excellent profitability, regulatory rigor and over 20% annualized growth since our inception in 2007   - Headquartered in Spartanburg, SC with offices in Atlanta, GA and Boise, ID  - We believe the key to our continued success and growth is our ability to hire, onboard, and develop highly talented people - We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative. - We provide customers with an opportunity to improve their current credit standing where they no longer need us. - Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development. - We offer a comprehensive benefits package in addition to paid time off to volunteer, reimbursements to participate in 5Ks and a tuition reimbursement program.   About this role: - This role is responsible for assisting funders, underwriters and the team supervisor through coaching, instructions, additional training, and complex issues. - We are looking for a subject matter expert, who can drive processes across the team and communicate with associates and dealers while ensuring that all transactions are in accordance with state and federal regulations along with company policy and procedures. - We are relentless in our pursuit to get better every day and look for people that can help us do that.    Ideal candidate qualifications: - High school diploma, undergraduate degree preferred - 1+ years of funding, underwriting, or sales experience, preferably in the auto industry - Strong understanding of auto loan contracts and supporting documentation - Strong analytical, problem solving, and decision making skills - Sound business judgment and an ability to learn on the fly - Ability to work under pressure and meet deadlines - Clear verbal and written communications, customer service, time management, and leadership skills - Strong negotiation skills - Must have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook ACA’s Guiding Principles: To be successful in this role, you will need to demonstrate the characteristics of our Guiding Principles: Integrity- Conduct all business in an honest, forthright, and ethical manner. Partnership- Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities. Humility- Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn and grown from our mistakes. Principled Entrepreneurship- Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results. Initiative- decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies. Fulfillment- Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team, and find purpose in the positive impact we have on our business, family, and community.    EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-BS2
ID
2022-3695
Job Locations US-ID-Boise
Posted Date 1 week ago(8/3/2022 12:52 PM)
About ACA: - We are a fast-paced, entrepreneurial company that has delivered excellent profitability, regulatory rigor and over 20% annualized growth since our inception in 2007   - Headquartered in Spartanburg, SC with offices in Atlanta, GA and Boise, ID  - We believe the key to our continued success and growth is our ability to hire, onboard, and develop highly talented people - We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative. - We provide customers with an opportunity to improve their current credit standing where they no longer need us. - Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development. - We offer a comprehensive benefits package in addition to paid time off to volunteer, reimbursements to participate in 5Ks and a tuition reimbursement program.   About this role: - This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes.  - This role will maximize loan performance through effective execution/management of the credit function, funding process, sales utilization, and associated team(s). - We expect our leaders to develop our associates. - We are relentless in our pursuit to get better every day and look for people that can help us do that.  The Supervisor of Originations is responsible for the supervision of subordinates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes. Associate is responsible for maximizing loan performance through effective execution/management of the credit function, funding process, sales utilization, and associated team(s) in accordance with all state and federal regulations as well as company policies and procedures. This position requires direct communication with other departments within ACA and select dealer partners to ensure that the highest level of service is being provided.   Ideal candidate qualifications: - High school diploma, undergraduate degree preferred - 1+ years of funding, underwriting, or sales experience, preferably in the auto industry - Strong understanding of auto loan contracts and supporting documentation - Strong analytical, problem solving, and decision making skills - Must be able to develop the skills of subordinates through goal-setting, delegation, training and performance management - Sound business judgment and an ability to learn on the fly - Ability to work under pressure and meet deadlines - Clear verbal and written communications, customer service, time management, and leadership skills - Strong negotiation skills - Must be a self-motivator while actively participating in a team environment - Must have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook ACA’s Guiding Principles: To be successful in this role, you will need to demonstrate the characteristics of our Guiding Principles: Integrity- Conduct all business in an honest, forthright, and ethical manner. Partnership- Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities. Humility- Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn and grown from our mistakes. Principled Entrepreneurship- Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results. Initiative- decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies. Fulfillment- Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team, and find purpose in the positive impact we have on our business, family, and community.    EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-MR1
ID
2022-3693
Job Locations US-ID-Boise
Posted Date 1 week ago(8/3/2022 12:10 PM)
About ACA: - We are a fast-paced, entrepreneurial company that has delivered excellent profitability, regulatory rigor and over 20% annualized growth since our inception in 2007   - Headquartered in Spartanburg, SC with offices in Atlanta, GA and Boise, ID  - We believe the key to our continued success and growth is our ability to hire, onboard, and develop highly talented people - We seek to fulfill our mission "to enable the emerging credit consumer to purchase affordable and reliable transportation" through integrity, partnership, humility and initiative. - We provide customers with an opportunity to improve their current credit standing where they no longer need us. - Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development. - We offer a comprehensive benefits package in addition to paid time off to volunteer, reimbursements to participate in 5Ks and a tuition reimbursement program.   About this role: - This role is responsible for assisting funders, underwriters and the team supervisor through coaching, instructions, additional training, and complex issues. - We are looking for a subject matter expert, who can drive processes across the team and communicate with associates and dealers while ensuring that all transactions are in accordance with state and federal regulations along with company policy and procedures. - We are relentless in our pursuit to get better every day and look for people that can help us do that.    Ideal candidate qualifications: - High school diploma, undergraduate degree preferred - 1+ years of funding, underwriting, or sales experience, preferably in the auto industry - Strong understanding of auto loan contracts and supporting documentation - Strong analytical, problem solving, and decision making skills - Sound business judgment and an ability to learn on the fly - Ability to work under pressure and meet deadlines - Clear verbal and written communications, customer service, time management, and leadership skills - Strong negotiation skills - Must have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook ACA’s Guiding Principles: To be successful in this role, you will need to demonstrate the characteristics of our Guiding Principles: Integrity- Conduct all business in an honest, forthright, and ethical manner. Partnership- Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities. Humility- Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn and grown from our mistakes. Principled Entrepreneurship- Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results. Initiative- decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies. Fulfillment- Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team, and find purpose in the positive impact we have on our business, family, and community.    EEO Statement   ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.   #LI-MR1
ID
2022-3692
Job Locations US-AL-Mobile
Posted Date 1 week ago(8/1/2022 2:19 PM)
ID
2022-3687
Job Locations US-Spartanburg
Posted Date 2 weeks ago(8/1/2022 9:25 AM)
Summary/Objective   A Performance Improvement Specialist will observe, evaluate, and facilitate coaching sessions leveraging techniques tailored to optimize associate performance.  This position will directly affect the continuous improvement of implementation of all Originations performance guidelines by providing guidance on opportunities, making recommendations on best practices and creating a space to help mentor associates in an effort to strengthen their skillset. A Coach will need to be able to establish strong cross-functional relationships quickly and have a passion for a positive customer and associate experience, as well as lead the coaching efforts of Originations agents.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Responsible for working with department leaders to develop scorecards for monitoring - Responsible for participating in side by side and remote monitoring, following up with intentional feedback to positively affect associate behavior - Partner with associates to identify and address behavior-based performance opportunities by leveraging tailored coaching techniques - Perform transaction monitoring based on ACA’s originations performance and quality guidelines to ensure optimal customer experience while maintaining business objectives - Lead feedback efforts of originations agents and spend time developing their skills and talents in a one-on-one environment - Provide guidance and support in continuous improvement and observance of the originations monitoring guidelines - Partner with business team to ensure timely and accurate remediation of all opportunities - Partner with Training team to support developmental activities for new hires. - Be a change agent in recommending solutions to improve quality, procedures, training and coaching initiatives - Host calibration sessions with assigned agents based on identified opportunities - Reporting feedback based performance and trends - Other tasks as assigned Qualifications - Bachelor’s degree or equivalent work experience required   - 2+ years of experience in financial services or loan origination environment - 1+ years of experience with call monitoring, compliance, or audit programs - 1+ years of experience coaching agents   - 1+ years of leadership experience - Extensive experience as a high-performing agent - Experience as a mentor or coach - Proven track record of building influential relationships with internal customers, and able to influence independently across departmental lines - Must have analytical and results-oriented outlook - Ability to lead and teach agents, negotiate and investigate in order to resolve issues, recognize improvement opportunities for agents, and provide appropriate goals and improvement measurements - Displays a high level of professionalism and integrity - Excellent written and verbal communication skills - Interested in the growth and development of people - Ability to adapt to change and make necessary recommendations for change - Proven ability to multi-task with a strong attention to detail - Excellent decision making and prioritization skills - Experience with Microsoft suite, especially Excel, Outlook and Word   Preferred Qualifications - Experience in Loan Originations or Finance - Experience in speech analytics or other quality management software - Experience directly managing and coaching contact center agents   Mentor Responsibility This position requires direct or indirect (through supervisors) mentoring and coaching of up to 200 agents across the year annually.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel This position may require up to 20% travel.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.         #LI-BS2
ID
2022-3685
Job Locations US-CA-Los Angeles
Posted Date 2 weeks ago(8/1/2022 8:48 AM)
Summary/Objective The Area Sales Manager is responsible for driving market growth to hit established volume goals by supervising a maximum of seven (7) outside market managers, coordinating with dealers and ACA Funding/UW on deals, monitoring dealer level performance and taking specific sales action. Other duties include training and evaluating Sales associates, as well as identifying and escalating dealer problems    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Supervise up to seven (7) market managers - Visit markets 2-3 times per month - Drive volume to meet regional goals - Meet with existing dealer partners and identify/correct any issues that may prohibit sales - Assist market rep in developing specific markets/territories - Prospect new dealers - Reviews contracts in house and assists in an action plan - Reviews returned deals to determine if deal can be saved; identify opportunities for rep development and/or process improvements as well - Assists is gathering knowledge of competitor programs and keep team apprised of changes - Act as an escalation point for Dealer Partners - Participate in daily DOT calls twice per week and provide observations to Regional Manager - Spot calls to declining, or non-producing Dealer Partners to check in, and potentially identify issues and opportunities - Assist Regional Manager and Outside rep in action plan to drive volume as needed. - Act as an Outside Sales Representative for open markets as needed - Establish and maintain contact with Dealer partner regional and/or corporate staff - Represent ACA at regional or corporate dealer group meetings and events as needed. - Maintains and presents weekly/monthly reports for RDS activity - Assist Regional Manager and Sales Trainer in training new Outside Sales Reps; evaluate and train existing reps   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of experience in sales, preferably in auto financing. - Undergraduate College degree preferred. - Proven success in a sales position. - Minimum of 3 months as an American Credit Acceptance, LLC employee or 1+ years of supervisory or management experience. - Professional and persuasive communication and negotiation skills. - Be able to maintain composure and multitask in a fast-paced environment. - Demonstrate an outgoing personality with the ability to build relationships and establish trust among clients. - Must possess the ability to utilize Internet browsers and common desktop applications such as email and word processing programs. - Excellent organizational and problem-solving skills. - Must possess strong leadership skills. - Ability to think quickly in a changing environment.   Supervisory Responsibility This position has supervisory responsibilities and will manage a team of Regional Development Specialists.   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2022-3684
Job Locations US-TX-Dallas
Posted Date 2 weeks ago(7/29/2022 1:42 PM)
Summary/Objective The Area Sales Manager is responsible for driving market growth to hit established volume goals by supervising a maximum of seven (7) outside market managers, coordinating with dealers and ACA Funding/UW on deals, monitoring dealer level performance and taking specific sales action. Other duties include training and evaluating Sales associates, as well as identifying and escalating dealer problems    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Supervise up to seven (7) market managers - Visit markets 2-3 times per month - Drive volume to meet regional goals - Meet with existing dealer partners and identify/correct any issues that may prohibit sales - Assist market rep in developing specific markets/territories - Prospect new dealers - Reviews contracts in house and assists in an action plan - Reviews returned deals to determine if deal can be saved; identify opportunities for rep development and/or process improvements as well - Assists is gathering knowledge of competitor programs and keep team apprised of changes - Act as an escalation point for Dealer Partners - Participate in daily DOT calls twice per week and provide observations to Regional Manager - Spot calls to declining, or non-producing Dealer Partners to check in, and potentially identify issues and opportunities - Assist Regional Manager and Outside rep in action plan to drive volume as needed. - Act as an Outside Sales Representative for open markets as needed - Establish and maintain contact with Dealer partner regional and/or corporate staff - Represent ACA at regional or corporate dealer group meetings and events as needed. - Maintains and presents weekly/monthly reports for RDS activity - Assist Regional Manager and Sales Trainer in training new Outside Sales Reps; evaluate and train existing reps   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of experience in sales, preferably in auto financing. - Undergraduate College degree preferred. - Proven success in a sales position. - Minimum of 3 months as an American Credit Acceptance, LLC employee or 1+ years of supervisory or management experience. - Professional and persuasive communication and negotiation skills. - Be able to maintain composure and multitask in a fast-paced environment. - Demonstrate an outgoing personality with the ability to build relationships and establish trust among clients. - Must possess the ability to utilize Internet browsers and common desktop applications such as email and word processing programs. - Excellent organizational and problem-solving skills. - Must possess strong leadership skills. - Ability to think quickly in a changing environment.   Supervisory Responsibility This position has supervisory responsibilities and will manage a team of Regional Development Specialists.   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2022-3682
Job Locations US-OR-Portland
Posted Date 2 weeks ago(7/28/2022 8:25 AM)
Summary/Objective  The Regional Development Specialist I will prospect, develop, and maintain profitable, quality lending relationships with dealer partners by phone and regular in person visits. This position will grow the business by demonstrating value to all Dealer Management, which requires thorough knowledge of program capabilities and ability to learn industry specifics quickly while meeting sales goals and travel demands.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   - Manage and maintain a territory of existing client dealer relationships on an as needed basis - Execute a prospecting plan to grow existing client dealer base within a defined market - Demonstrate the value and benefits of ACA’s Point of Sale (POS) program - Properly explain the loan documentation process for the client dealer - Define and manage the process for receiving/collecting auto loan application information from client dealer - Maintain and present a professional image both via telephone and in-person - Quickly identify negative trends or potential issues within the loan application process and know when to escalate  - Stay abreast of competitive intelligence, understand competitor program strength/weaknesses and effectiveness, and solicit client dealer feedback - Remain flexible to adapt to changes quickly based on business/territory needs - Perform other tasks as assigned   Qualifications Candidates should meet 80% of the listed qualifications to be considered. - 1+ years of sales and finance experience - Bachelor’s degree in marketing, sales, or business is preferred - Proficient computer skills including working knowledge of Microsoft applications - Dynamics CRM experience preferred but not required  - Must have the ability to handle multiple tasks and prioritize effectively  - Must have the ability to solve problems, digest and apply information, learn new skills, and think critically - Excellent written and verbal communication skills  - Comfortability presenting information both over the phone and in-person  - Able to work in fast-paced, self-directed entrepreneurial environment - Excellent time management skills, highly energetic, and self-motivated - Ability to clearly communicate and sell program features and benefits - Ability to quickly assess dealer needs, identify issues, and know when to escalate   Supervisory Responsibility This position has no supervisory responsibilities   Work Environment and Physical Demands In most cases an in-home office must be maintained. This role routinely uses appropriate and required office and personal communications technology, which will be provided   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some weekend work required.   Travel This position will require regular travel throughout assigned territory. Must be able to make travel arrangements, be comfortable with air travel, be able to drive, and walk around the dealership if needed.   EEO Statement  ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.   ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-AI1
ID
2022-3678
Job Locations US-ID-Boise
Posted Date 2 weeks ago(7/27/2022 4:37 PM)
Summary/Objective The Team Lead will help to transition new associate’s to the department through coaching, supervision, and additional training. This position will also take on various responsibilities throughout the department as assigned.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Assists agents in transition from training to a live environment. - Assists in answering account questions with representatives. - Conducts coaching side by sides to identify areas of deficiency or strength. - Holds knowledge sessions to assure clarity and content of training materials. - Could fill in for a supervisor temporarily while on PTO. - Could work a collection list. - Could assist in side by side and coaching opportunities for larger groups within a supervisor’s span of control. - Other tasks as assigned   Qualifications - 1+ years of experience applicable to the department - Full understanding of ACA’s policies and procedures - Demonstrates excellent communication, leadership and coaching abilities - Demonstrates a high level of professionalism - Strong organizational skills - Must possess the ability to multi-task   Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position. Days and hours vary by department and business need.   Travel No travel is expected for this position.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  
ID
2022-3677
Job Locations US-Spartanburg
Posted Date 2 weeks ago(7/26/2022 1:04 PM)
Summary/Objective The Corporate Learning Specialist is responsible for delivery and evaluation of training programs at ACA.  This role will focus mainly on leadership and organizational development training initiatives.    Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Collaborate with leaders across the company and other members of the HR team to facilitate needs-based analysis and establish customized curriculum as needed - Facilitate training sessions at all levels of the organization using proven adult learning best practices and training methods to meet learning objectives - Monitor learner response to training using surveys, feedback, and focus groups and make necessary changes to training materials or facilitation methods - Partner with a variety of key stakeholders in the planning and execution of Leadership Institute related programs - Support ongoing professional development experiences for trainers throughout the organization, including workshop opportunities and follow up as needed - Coordinate and facilitate New Leader Orientation quarterly on rotating basis with training team - Other tasks as assigned     Qualifications - Bachelor's degree from four-year college or university; 1-3+ years related classroom or corporate experience and/or training; or equivalent combination of education and experience - Training certification preferred - Exceptional written/oral communication and confident, polished presentation skills - High level of professionalism based on integrity and humility - Strong attention to detail with the ability to multitask, prioritize and manage time efficiently - The ability to analyze problems and collaboratively strategize for appropriate solutions - High level of interpersonal skills that develop constructive and cooperative working relationships with a diverse population, and maintain them over time - Proficient with Excel, Word, and PowerPoint - Comfort to work within an LMS system and with virtual conferencing tools - Familiarity with ADDIE and/or SAM model preferred     Supervisory Responsibility This position has no supervisory responsibilities.   Work Environment and Physical Demands This position operates in a professional office environment and is 100% Onsite. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Position Type/Expected Hours of Work This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.   Travel This position will require some travel to our other office locations.   EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   #LI-EE1  
ID
2022-3672